You are looking for a competent, friendly and affordable receptionist to work in your medical practice. Virtual receptionists can be a great option. Our friendly receptionists are available 24/7 to handle all your office calls. They charge a fraction of the salary you would pay for an employee.
Better service at a fraction the price
For a growing practice, virtual medical receptionists can be a great option. These virtual medical receptionists can help you save money on hiring staff, while still providing the same high-quality, patient-centered service that your patients expect.
Time-based billing allows you to only pay for time spent answering calls and not any idle time. Every call is answered by someone who can speak with the patient, even if your office is closed. We act as a remote access point to your office and are available to answer any calls you may have.
Always available and customized to your needs
Our medical office receptionists provide the same level service as traditional receptionists in your office, with personalized scripting and instructions. Our call center is open 24 hours a days, 7 days per week, 365 days of the year. This means you can provide the same level of service as a traditional receptionist in your office.
Do not allow incontinences to stop your operation
Inclement weather? Holidays Are you experiencing power outages? No problem! No problem! We can still communicate with you even if you are not able to reach patients directly. You don’t have to worry about what is happening when you aren’t there. Each call is recorded and time stamped for quality assurance. If you have any questions, you will be notified by email.
One call centre for all your locations
You can also have virtual medical receptionists handle all your calls from one location. This increases efficiency and quality and eliminates the need for patients to worry about calling the wrong number. Instead, patients communicate with you easily via one phone number which is routed to our friendly representatives. We will answer your call and follow all of your instructions.
We want to help you grow your practice
We’re here at Well Received to help you save money. We provide the same services as in-house staff but at a fraction the cost. We want to offer the best service to your customers and patients to grow your practice.