In recent months, the UK National Health Service (NHS) has been facing a unique challenge—how to respond to the COVID-19 pandemic. In an effort to gauge public opinion on how the NHS is handling this crisis, pollster Rowlinson conducted a survey of over 2,000 people in the United Kingdom. Let’s take a look at what the survey revealed.
The Results of the Survey
The survey found that overall, respondents were largely satisfied with how their local NHS was responding to COVID-19. 78% of respondents said that they were either very satisfied or somewhat satisfied with their local NHS response, while only 12% said they were unhappy with it. This suggests that despite all of the challenges and uncertainties posed by the pandemic, most people feel confident in their local health service’s ability to handle it.
When asked specifically about their confidence in how their local NHS is managing personal protective equipment (PPE), 75% said they felt either very confident or somewhat confident in its ability to do so. This indicates that even though there have been reports of shortages of PPE around the country, most people still feel secure in their local health services’ capacity to provide for those needs.
However, despite these generally positive responses, there are still some areas where respondents felt less than confident about how their local health services are responding to COVID-19. Only 48% said they were either very confident or somewhat confident in their local health service’s ability to manage IT systems and communications during this time; and only 41% felt similarly confident about its ability to keep up with changes in policy and guidance due to ever-evolving information about COVID-19 and its spread. These figures suggest that there is room for improvement when it comes to these issues.
Overall, it appears that most people in the UK are pleased with how their local NHS has responded during this difficult time. While there may be some areas where improvements can be made—particularly related to IT systems and communications—the fact that such a large majority feel satisfied speaks volumes about how well healthcare professionals have managed this unprecedented situation. As we continue into 2021—hopefully with fewer pandemic restrictions—it’s important that we keep this positive attitude in mind as we strive towards better health outcomes for everyone involved.